Assistance


Assistance on installations, technical support, maintenance, software upgrades

Customer Satisfaction first of all. CoMETA well knows the importance of pre- and post-sales services and offers its technicians, engineers, salesmen and specialists for support and assistance about:

  • Design activities (for custom solutions)
  • Sales support
  • Custom Projects
  • Installation and Maintenance Guaranteed by CoMETA Authorized Service Centers
  • Advice on the proper use and installation of products and systems
  • Assistance on installations in use
  • Help-line
  • Technical support on site
  • Software Updates
  • Training Courses for Installers

Technical Support: +39 055 8070332 (Headquarters, Florence)


Technical Service Centers


Technical support on site and product installation are guaranteed by the CAT Service Network (Technical Support Centers, distributed throughout Italy, islands included).

The CAT Service Network is managed through the CICoS (Italian Consortium of CoMETA Solvers), a network of professional security assistance centers, ensuring a precise and fast response to local support calls. Established in 1999, CICoS is a proven network based on the experience gained over the years. Companies linked come from the security sector and they guarantee high professionality, efficiency and concrete results. More informations: www.cicos.it.

New project request and quotation


Do you need more information about your design idea? Do you need a design sketch, from an internal engineer, containing particular products?

Do you need a quote? Fill out the form here >, our staff will contact you as soon as possible.

Assistance on installation and maintenance


If you need assistance or maintenance on a product or system or a CoMETA solution you can contact us:

Technical Service: +39 055 8070332 (Italy)

Fill out the form here > a technician of our staff will contact you as soon as possible.

Aggiornamenti software


Do you need to upgrade a CoMETA system or solution?

Contact us now, fillig up the information request form > one of our technicians will contact you back as soon as possible.